If your screen cracks due to a manufacturing defect, its covered by the apple warranty and consumer law. I cracked the screen on my iphone 6 and i have a few questions. Sep 02, 2019 apple has acknowledged a flaw in certain apple watch models that could lead to the screen cracking, and has launched a replacement program for affected users. The apple warranty doesnt cover damage caused by accident or abuse. Should you need repair or replacement, there are convenient service options. What to do if your iphone screen is cracked or broken. Heres how to handle a cracked iphone screen, even without a warranty, and how to prevent more damage. Does applecare cover cracked ipod touch screen answers. Because apple designs iphone, ios and many applications, iphone is a truly integrated system. We can help with cracked screens, battery and software issues, and more. Believe it or not, running over an iphone x with a car. Apple will void the warranty if they can tell the screen has been replaced by someone other than them. Apple now repairing iphone 5 screens instore as part of.
Newly released models from samsung, apple, lg and htc will be ineligible for cracked screen repair for up to 60 days post release. I think there is a lot of discretion that goes into some of those decisions. Apple announces repair program for cracked apple watch. Eligibility for crackedscreen repair or battery replacement is determined through the claims process. If your apple watch screen breaks accidentally, you can replace your apple watch for an outofwarranty fee. What to do if your iphone screen is cracked or broken business. Apple has acknowledged a flaw in certain apple watch models that could lead to the screen cracking, and has launched a replacement program for affected users.
As an apple authorized service provider, our geek squad agents are appletrained, so you can trust us with all your apple devices. Over 75 million phones were lost, stolen or damaged last year alone. For example, i broke my iphone 7 screen, and apple was able to do a sameday screen replacement at the apple store. At that time the rep at that store told me that they could not do it because applecare doesnt cover cosmetic damage.
Needless to say the glass on the front cracked pretty majorly. The apple store will give you a firm price if you make a genius bar appointment, but it the final cost will depend on a few variables. Applecare is also applied no matter where you buy the product. The repair pricing in this chart applies only to screen damage. An asurion mobile protection plan covers your iphone where some warranty plans dont. Newly released models from samsung, apple, lg and htc will be ineligible for cracked screen repair for. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. You can take it out anytime during that first year. For instance, if you buy an iphone on october 1, and then sell it on december 15 of the same year, the warranty is still valid till october 1 of the next year not december.
If you read the warranty document, its easier to find what it doesnt cover actually. The screen might smash when it slips from your hand. Select stores offer sameday samsung cell phone repair. The potential for problems plus the cost of purchasing a special toolkit and a replacement screen is enough for me to tell you thats repairing your cracked iphone screen on your own is probably not worth risk. Cracked screen can i purchase applecare and then immediately submit a claim to get my screen repaired. If your iphone, ipad, or ipod touch screen is broken, all hope is not lost. The following equipment manufacturers are ineligible for cracked screen repairs. So today i dropped my iphone face down on the sidewalk. Get a replacement device as soon as next day when your phone is damaged, lost, stolen, has an outofwarranty malfunction, or a cracked screen. When your iphone screen is cracked, you always have the option to do nothing. The outofwarranty prices apply only to repairs made by apple. Every iphone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. Dec 06, 2016 3 things to do after breaking a smartphone screen.
In fact, if you check the sold listings on ebay for ipads with a cracked screen, you may find it is better to sell the broken ipad and then use the cash gained combined with the cost a screen repair would have cost to buy a replacement. Check your service and support coverage apple support. You can set up a mailin repair through applecare by calling 1800aplcare 18002752273 or go to getsupport apples getsupport site is amazing. Apple care plan covers a cracked iphone display screen. If you read the warranty document, its easier to find what it doesnt cover. I just have micro scratches that you really have to look for to see. In addition to taking your iphone into a store, if you are far away from an apple store, help is still available. Also if your iphone is replaced will all your photos, apps, data be transferred to your new iphone. Cov52518 jan19 sprint complete deductible and repair. A way that you might be able to get around that is to cover your touch screen phone with a clear or.
Applecare, or course, will not handle a cracked screen. I didnt have time to schedule it that day so i waited until i was down in indy a few weeks later and had them replace the screen. Cracked iphone screens get applecare coverage on tmobile. Mail it in to applecare if you live far from an apple retail store. If you have any other damage to your iphone, youll pay additional costs. The best options for iphone screen repair lifewire. If you heavily scratch it, most likely you could replace the screen with one of the two accidental coverages you have if you wanted. When i bought the phone i didnt have the money for applecare so i opted out. I have the extended applecare warranty good until august of 2010. If eligible, youll be offered at least one of the following options to complete the repair.
Unfortunately, if your macbook pro screen has suffered any type of accidental damage you will to pay to have it fixed. My iphones glass cover on my first gen iphone is cracked, but my iphone works fine. Pricey iphone x repair makes applecare a musthave toms. Alcatel, essential, kyocera, motorola, sonim and zte. Your standard iphone warranty doesnt cover accidental damage to the screen, so if your iphone screen is cracked, youll be paying for the. Mar 09, 2009 my iphones glass cover on my first gen iphone is cracked, but my iphone works fine. Jan 03, 2020 for instance, if you buy an iphone on october 1, and then sell it on december 15 of the same year, the warranty is still valid till october 1 of the next year not december. The length of the warranty and what exactly it covers and doesnt cover varies depending on the manufacturer, but applecare lasts for one year and covers any defects, and things that break that arent the fault of the user e. All you need to know about applecare plus coverage macmyths. The other answers here explain the info well, but i had to go deal with this last month. The plan limits you to 3 accidental damage claims within any 12month period. The applecare protection plan will only cover a cracked or broken macbook pro screen if it is the result of a manufacturing defect. Unlike the standard iphone warranty, applecare covers two incidents of accidental damage, with a fee for each repair. Cracked iphone screens will be covered under applecare for tmobile subscribers who pay for the carriers premium device protection plan.
Weve broken enough iphones to know that getting applecare on an iphone is worth it. What to do with a broken iphone screen connect it birmingham. I bought a new iphone 7 about three weeks ago and the screen is already cracked my fault. On my phone i just wear an apple leather case and no screen protector.
Apple watch service and repair official apple support. Buying applecare will extend that warranty an additional two years. Get coverage for up to two incidents of accidental damage, theft, or loss, each subject to a deductible of. Without applecare, repairing a heavily damaged iphone x can be. Does the applecare cover a cracked screen apple community.